Privacy Policy

Last updated: January 2026

1. Introduction

EVMHero (“we”, “our”, or “us”) is operated by an individual based in Switzerland. The operator of EVMHero acts as the data controller for the purposes of applicable data protection laws.

This Privacy Policy explains how personal data is collected, used, and protected when you use the EVMHero service.

2. Information We Collect

Account Information

  • Email address
  • Authentication provider information (e.g., Google OAuth)
  • Limited profile information provided by OAuth providers, where applicable

Usage Information

  • Transaction hashes submitted for analysis
  • Network and chain identifiers
  • Analysis history and timestamps
  • IP address (for rate limiting and security)

Payment Information

  • Billing email address
  • Subscription status and history

Payment details are processed by our payment provider; we do not store full payment card information.

Contact Communications

  • Email address
  • Message content and attachments when you contact us

Blockchain Data

We process publicly available blockchain data to provide transaction analysis. While blockchain data is public, certain blockchain identifiers may be considered personal data depending on context.

3. How We Use Your Information

We process personal data to:

  • Provide and operate the Service
  • Manage accounts and subscriptions
  • Deliver analysis results and maintain analysis history
  • Send administrative communications
  • Respond to support inquiries
  • Improve, secure, and maintain the Service
  • Prevent fraud, abuse, and misuse
  • Comply with legal obligations

4. Legal Basis for Processing

Where applicable under GDPR and Swiss data protection law, processing is based on:

  • Performance of a contract
  • Legitimate interests (security, fraud prevention, service improvement)
  • Consent, where required
  • Legal obligations

5. Data Sharing

We do not sell personal data.

We share data with service providers acting as processors, including:

  • Authentication and database providers
  • Payment processors
  • Email delivery services
  • Blockchain infrastructure providers
  • AI processing providers

These providers process data solely to provide their services to us and are subject to contractual confidentiality and data protection obligations.

We may disclose data if required by law or in connection with a business transfer.

6. AI Data Processing

To generate automated transaction analysis, certain blockchain-related data may be transmitted to AI service providers.

  • Purpose: Generate analysis outputs
  • Data minimization: Only data necessary for analysis is transmitted
  • Provider controls: We configure providers to limit data retention and secondary use, including training, where such options are available

7. Cookies

We use essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled.

We do not use tracking or analytics cookies.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including encryption in transit, access controls, and secure infrastructure.

No system is completely secure; absolute security cannot be guaranteed.

9. Data Retention

  • Account data: Retained while your account is active and for a limited period after deletion
  • Analysis history: Retained while your account remains active unless deleted by you
  • Logs and security data: Retained for limited periods for security and debugging
  • Financial records: Retained as required by law

10. Your Rights

Depending on your location, you may have rights including:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Data portability
  • Objection
  • Withdrawal of consent

Requests can be made by contacting contact@evmhero.com. We may verify your identity before responding and will respond within 30 days.

If you believe your data protection rights have been violated, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.

11. International Data Transfers

Data may be processed in countries outside your residence, including the United States. Where required, appropriate safeguards such as Standard Contractual Clauses are used.

12. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

14. Contact

For privacy-related questions or requests, contact:

EVMHero
Zug, Switzerland
contact@evmhero.com